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Trusted by patient organisations and pharmaceutical companies globally
Questions go unanswered
As a result, valuable information is likely to go unread, unanswered questions may remain, and opportunities to support better patient outcomes can be missed.
Patient feels overwhelmed ➜
Patients facing a new diagnosis or treatment decision are often overwhelmed and looking for simple, clear guidance. Dense, text-heavy content is difficult to navigate, understand and retain.
Long-form static content ➜
Significant resources are invested in creating patient information. Yet most of it is delivered as long-form PDFs, leaflets and/or static web pages.
Creating patient information is only half the job
THE PROBLEM WITH PATIENT INFORMATION
HOW WE SOLVE IT
It’s not the content. It’s the format.
By transforming static content into interactive patient experiences, we help organisations deliver
information in a way that is easier to navigate, more accessible, and provides valuable insight into
how patients engage with content.
Guided patient experience
Information is presented in manageable sections rather than long-form documents – structured to support how people actually read and retain health information.
Accessibility by design
Designed to be accessible across devices and user needs.
Delivered in a measurable way
With the right setup, you can track drop-off points, see which sections patients return to, and understand what resonates most. You can also identify areas where improvement may be required.
WHAT YOU’LL GET
Every platform includes:
Interactive e-learning module
Structured, navigable, and designed to hold attention in a way a PDF simply cannot – published as a shareable web link that sits directly on your website, patient portal, or anywhere else patients need to find it.
AI-assisted voiceover
Clear, professional narration built into every module – consistent across all content.
Mobile responsive design
Reflows automatically for any screen size. No separate mobile version needed.
Branded to your guidelines
Fonts, colours, and logo applied throughout – consistent with your wider patient communications.
WCAG 2.1 AA accessibility
Usable by everyone – including people with visual, motor, or hearing impairments.
Interactive quizzes
Knowledge checks to reinforce understanding and help information stick after the session.
Package scope and pricing confirmed per project. Contact us to discuss your specific content and requirements.
*ADD-ON
Translation and localisation
Your platform can also be adapted for additional markets – clinically accurate, culturally appropriate, and available for any language. Not just translated, properly localised.
FOUNDER
“Good patient information saves lives. But only if patients can find it, understand it, and actually use it. That’s what Patient Engage is for.”
Hannah Woolford, Founder, Woolford Medical Media
ABOUT US
20+ years of medical communications experience
Patient Engage is a service operated by Woolford Medical Media, a specialist medical communications agency.
We work with anyone who commissions content on behalf of patients – whether that’s a charity, or a pharmaceutical company investing in patient support as part of a wider healthcare commitment.
Every project starts from your own clinically reviewed, approved content – and is overseen throughout by Hannah Woolford, our founder, with over 20 years of medical communications experience.
★★★★★
“Woolford Medical Media provide a comprehensive and professional service with a great range of products worldwide. They really help me meet the educational needs of my customers.”
Novartis
What our clients say
CLIENT TESTIMONIALS
★★★★★
“I have worked with Hannah Woolford for many years on different publication projects. Hannah is very professional and pleasant to interact with. Inspiration is a strong point and new ideas are delivered based on mutual discussions and input. Hannah has the ability to push for completion in an urgent situation.”
The Lundbeck Institute
★★★★★
“Woolford Medical Media support us in the global medical education department by providing expertise in project management and medical writing and illustration. They are a pleasure to work with and we look forward to our next projects together.”
OM Pharma Global Medical Affairs